CLIENT TESTIMONIALS – BUSINESS MENTORING

What our Business Mentoring Clients have to say

We have been associated with CNCTMS for about 10 months now & we will be with them for the next 10 months, at-least. Mr Cherian Kuruvilla, CK as we call him, has become an integral part of our team.

Like any other SME, we have had our share of problems in fuelling our ideas that always overtook our resources. Our future would arrive pre-maturely & we did not know how to cope up with it. In some cases, the future would never arrive at all. CK taught us to handle these dilemmas through clear thinking. Mining, refining & defining was his mantra. His single value adding proposition is that he is committed to deliver results. CK was our Marketing Director minus the costs of employing one. Such has been our gains from working with CK that we have entrusted upon him to groom our second line through a customized Executive Coaching Programme that he is recently certified to conduct. I have great pleasure in recommending CK to anyone who is wanting to redesign their tomorrows today.

– K. A. Menon, Chairman & Jt. MD – Prime Progression Export & Services Pvt. Ltd, Bangalore

This mail is to set on record the excellent value-addition that you and Chari have been able to bring to our company. Before the engagement, I think we had a reasonable clarity of intent, but many of the marketing and strategic review systems needed to translate our intent into effective action was missing. I think one of the biggest pluses of the engagement has been the way in which you have been able to help us build this into the Organisation. Following this approach, the reviews have been much tighter and have brought a high degree of accountability into the whole system. Another great plus has been our whole approach to the question of distribution – where again the rating of distributors, our channel partners communications and a whole gamut of issues relating thereto have been sharpened and refined.

The above are only a part of the overall guidance that have allowed us to grow our business by 100 % with a repeat set for the coming year as well. I think our CEO and the senior leadership team also benefitted immensely from the mentoring they received …We look forward to continuing to work with you in future.

– Aroon Raman, Managing Director – Raman Fibre Science

“My company was beset with multiple problems and I desperately required a mentor to scale my business. At present we have access to 2 mentors – while one looks after Sales, Marketing and HR, the other handles Operations and Finance. They have helped us through a total Organisational restructuring process, put together new teams in Sales, Marketing, HR … As a result I am confident of achieving a target of doubling our annual turnover by March 2013

– Narasimha Subramanian, MD – Essae Technologys Private Limited. Total Barcode Solutions

We associated very closely with Mr.Cherian Kuruvila for a period of 9 months to help us streamline our approach to our business strategy and growth. The use of the CNCTMS Business Health Check initially to cover all aspects of business holistically clearly revealed where we needed to focus viz. Growth, Innovation, Competition benchmarking, Marketing, Sales operations and tracking, Business Planning, HR and Operational effectiveness.

He focused on defining processes, structures, building team involvement and accountability, strategies and actions, clear business planning for each revenue stream and building a “Go to market” approach. What was to me the most satisfying was the Revenue and target focus and achievement that came in during our engagement that saw a significant jump through a closer discipline of measuring progress and contribution of each team member.

We have also used Mr.Cherian’s skills and the opportunity to start leadership coaching for one of our leaders to move to a higher level of Leadership attributes and be able to handle the more complex challenges as the organization evolves to the next level. He has continued to stay connected with us even after the engagement and we appreciate his professional approach and commitment to helping WTC.

– Balaram Menon, Managing Director, World Trade Centre, Bangalore

We are company of about two decades old in business of chemical trading and Indenting and BPO. During the last five years our business has spread across India and also at Dubai. When we were South based company, it was easy to control business as man power and volumes were less. After the expansion into new geographies, it was necessary to put our systems and processes in place for better understanding with our employees, Principals and customers. Given his vast experience in the Industry, he was able to suggest us the organizational structure, processes, Management dashboard review systems and a structured approach to our Business Planning for this year for each product and geography etc. especially for our marketing team. By doing this and involving the team members also every employee is able to understand his responsibilities and take accountability of his targets. I am happy to state that we know what we are doing and have a total control over the business and can easily handle the growth and volumes. For the year 2013-14 we are expecting a growth of 100% in our business.

In as far as HR department is concerned, Job description, flow charts, new polices, performance incentive structure and recruitment were completed. From this year we are moving into quarterly appraisal and competency based mapping and KRAs is being finalized for all employees along with an updated version of the HR Policy Employee handbook. I am confident this system will strengthen our foundation. From next month we are starting the leadership coaching for some of our leaders to help them adapt and equip them with better situational leadership skills for the changed scenario.

– Peeyush Jain, MD – Karneet Enterprises (India) Pvt. Ltd. (MALLINATH GROUP)

It has been a pleasure to interact with you both in your individual and professional capacity. You have successfully challenged businesses and entrepreneurs to think different and big and held their hands to make it happen. You have judiciously used examples from your previous experience and adapted them to help the SME segment. Your experience of having worked with Xerox, Reliance and Airtel, the different management styles adopted and the challenges faced make for a very rich experience base. Look forward to continuing to associate with you in the future.

– Nagendra Satyen, COO – Mentor Square

Cherian has been an inspiration to the Global Mentor network of Mentor Square. He is very committed to the success of Mentor Square and the members that work with him. He is very meticulous, insightful and engaging in his mentoring style. Cherian brings his experiences and expertise from various areas of business to the members, however the biggest value he brings to his interactions to the Mentees is a structure and logical flow to their thinking process so that they can arrive at the most optimal solutions.

– Ravi Narayan, CEO – Mentor Square, now Global Director – Microsoft Accelerator

We have been associated since April 2011 for accomplishing & reaching the next level of growth in our evolution. It gives me immense satisfaction to see the progress we have made thus far. The impact has been most profound in areas of Strategy, Operations, HR and particularly Sales & Marketing. We are now much more confident of growing at over our expected levels. I also take this opportunity to place on record the tact and maturity with which you have handled various dynamics during our association and the ease with which you have grasped the complexities of our business. Thank you once again. I look forward to your continued contribution in creating a world class organisation.

– Deepak Mendiratta – Health Benefits Expert

Cherian is an excellent mentor. He brings focus and discipline to his mentees and helps them in scaling their operations. He has a lot of experience in building sales operations and scaling up an organization. Totally recommend him as a mentor.

– Balaji Pasumarthy – IIT/IIM Entrepreneur – Creator – Joy at Work

Cherian worked with my executive team and myself to restructure and rebuild our sales and business development functions. Cherian was able to talk to the team and identify areas that needed work very quickly. I found him very action and detail oriented and meticulous on follow-ups. His action oriented approach ensured that we got on to implementation phase smoothly and the follow ups ensured that we stayed on course during implementation. He was very hands-on in participating in reviews etc which helped a lot in making them effective and efficient. His closure orientation ensured that we do not wander off course during the intervention

– Muralikrishnan Gopalakrishnan – COO – Sasken, VP and Head, Communications Division at Tata Elxsi

We have worked together on assignments and find Cherian to be extremely professional person with the right attitude towards the assignments. He is calm, composed and extremely assertive in his approach. I have enjoyed working with him and continue to look for transforming organisations. I wish him all success. Prasad, Mentor Wise Advisors

– Renukaprasad Belgur – Business Mentor & Advisor

We were very impressed with CK’s credentials and he came recommended to us by our Board. We asked him to evaluate our sales processes and managers for optimum performance (being a start-up). CK has recommended a very comprehensive processes and sales status reports and evaluated our Sales staff – who it turned out are not upto the mark of a professional sales force. We started a recruiting campaign which was very aptly assisted by Chari, (CKs partner in Delhi). We were able to recruit a sales manager for Delhi and Bangalore. In addition, we recruited a product manager and services manager for Bangalore. We are now training the new team and well on the path to a smart sales team to enable quick growth in the market. In addition, we were advised the Channel Partner route and have set up policies for that Channel and are well along the way to hire CPs in the different regions.

 

Very professional and experienced in his domain — Highly recommended.

Kishore Tarachand | CEO, Granada Software

– Founder CEO – IT ERP Services company – National Business Partner of an MNC

Chari the most energetic Guy I had ever seen.. brings a kind of STEROID effect in an organization … Amazing Professional…!!!

– Sahiel Khurana| Vice President | iMax Technologies (P) Ltd
An ISO 9001:2000 Organization New Delhi, India

– CEO of an ITES Firm

This is to confirm on the excellent service as provided by CNC Transcend Management Services , New Delhi wherein we were provided with expert guidance on human resource management pertaining to the following areas.

  • Formalization of Human Resource department for our organisation
  • Setting up procedures including appointment, salary structure, organisation level set-up, employee
  • Formalisation of IT policy
  • Appraisal / PRDP procedure set-up.
  • Online attendance and payroll system / software
  • Electronic punch-card atomization, customized with online attendance
  • Insurance

We have observed a constant guidance from CNC Transcend Management on all above. Mr. S. A. Chari and his team have been thoroughly involved in taking all above to the next level and we express our utmost satisfaction for their professional touch.

– Nilesh Shaw (Vice-President) | SDU Travels Pvt. Ltd

On the feedback front, we met at a time when I had started to “literally believe my doubts and doubt my beliefs” in our ability to survive the bad patch and get back on a road to recovery & growth. As far as learning goes :

  • I am also learning to transition from a hands-on manager to learning to delegate functions and tasks to people around me and to get them to deliver
  • Learning the practice of financial discipline in what-ever we do

We would like to put on record the excellent support that we have been receiving from you over the last 18 months; we have been able to learn a lot from these interactions, specifically in the following areas, such as

  • Business planning
  • Building in review mechanisms
  • Financial & operational discipline

We do sincerely hope we continue this association with you for some more time for mutual benefit. 

– Tarun Panda | NCI India Private Limited

It gives me great pleasure to inform you that Leeway has completed two years of successful operations. On this occasion, I thank you for supporting us during this critical and formative period for Leeway. When I look back, it was this confidence & faith in our relationship with you that gave us the courage and enthusiasm to create Leeway. Today, I’m proud to share with you that our relationships now extend to more than 200 large organizations. We work closely with our customers in the Automotive, FMCG, Express and International verticals in the Supply Chain business and BPO/ ITES and Telecom verticals in our Corporate People Movement business. With a team of 250 + people working out of 18 locations, we support our customers across the country. We aspire to make Leeway the preferred logistics services provider and I look forward to your continued support in this endeavour. On behalf of Team Leeway, I once again thank you for your encouragement and trust.

– Sanjay Sinha – Managing Director Leeway Logistics Limited